When you place an order you are offering to buy the items in your basket. We accept the order when we send the dispatch email. If we cannot accept it, we will contact you and refund any payment.
Terms of service
Last updated 1 November 2026
Ordering
Prices and VAT
Prices are shown in pounds sterling and include VAT. Delivery is charged at checkout. We may change prices, but the price you pay is the one shown when you place your order.
Delivery
We deliver to UK addresses only. Standard delivery is £4.95 and takes 2 to 4 working days. Next working day delivery is £7.95 when you order by 1pm Monday to Friday, to mainland UK addresses. Standard delivery is free on orders over £60. Saddles are sent by tracked courier and need a signature.
Returns and cancellation
You have 30 days from delivery to return unused items in their original condition with labels attached, for a refund to your original payment method. You can cancel an order at any time before it is dispatched by calling or emailing us, and we will refund you in full.
Read the full delivery and returns policy.
Liability
Nothing in these terms limits your statutory rights. We are responsible for loss you suffer that is a foreseeable result of our breaking these terms. We are not responsible for loss that is not foreseeable or for business losses.
Governing law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can bring a claim in your local courts.